Conflicts Resolution

Transparency and Honesty in Business Practices

The key in creating a successful business are trust, transparency and good communication skills.

Almost every other business transaction is carried out smoothly. But sometimes there might be disagreements between the parties in respect of goods, payments, delivery time, quality, or contractual conditions. For this purpose, our dispute conflict resolution is built to motivate both parties to communicate professionally and work towards a fair solution.________________________________________

Our Role

Mayo World is an international B2B platform that connects buyers and sellers. We are not involved in any transaction that is made by any of the buyer, seller, manufacturer, exporter, importer, payment processor, logistics service, or customs agent.

In case any dispute related to business conducted through Mayo World arises, we may assist by investigating the communication between the parties and reviewing relevant information where needed.

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Common Types of Disputes

Disputes may arise due to:

• Product quality concerns

• Products that do not match the agreed specifications

• Late manufacturer/ Late Delivery

• Payment-related disagreements

• Low quantities

• Damaged goods during shipping

• Wrong packaging or labelling

• Delivery delays

• Lack of communication between buyer and seller

• Lack of understanding regarding contract terms

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Before Reporting a Dispute

It is advised that both buyer and supplier to first communicate directly and attempt to resolve the issue.

Many disputes can be resolved through healthy communication.

Before reaching out to Mayo World, kindly ensure that you have:

• Reached out to the other party.

• Explained the problem clearly.

• Attached relevant photos or documents, if any.

• Allowed some time for response.

• Explored possible solutions.

How Mayo World May Assist

Based on the problem Mayo World might do the following:

• Help buyers and sellers communicate.

• Collect evidence from both parties.

• Review information shared through the Mayo World platform.

• Encourage both parties to reach a mutually agreed solution.

• Investigate any reports of misuse, fraud, fake listings or any policy violations.

• Take action against any account violating Mayo World’s Terms of Service or Community Guidelines.

Our objective is to foster good business practices within Mayo World.
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Information You Should Provide

To help us understand your concern, please include:

• Company Name

• Registered Email Address

• Order or Inquiry Reference (if available)

• Supplier or Buyer Name

• Description of the issue

• Date of communication

• Supporting documents

• Photos or videos (if applicable)

• Relevant invoices, quotations, or agreements

All information should be provided this helps us review the matter more efficiently.

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Avoiding Conflicts

By using appropriate business methods, many disputes can be avoided.

• Verify business details before placing orders.

• Clearly state the requirements for the product.

• Verify pricing, payment terms, and delivery dates prior in writing.

• Ask for samples when required.

• Maintain written communication records.

• Use clear contracts and purchase orders.

• Conduct quality checks on large and international shipments.

• Choose appropriate transportation and insurance.

This will create trust right from the start and reduce any misunderstandings later.

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Fraud & Policy Violations

In case you think any company is:

• Creating a false company profile

• Sharing false information

• Uploaded fake or unauthorized products

• Attempted any kind of fraud or scams

• Misusing the Mayo World platform

• Violated Mayo World’s Terms of use.

Please bring it to our notice as soon as possible.

We will examine the matter and take necessary actions against those violating our policy on the platform, which may include warnings, restrictions, suspension, or removal of the account.
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Important Notice

Mayo World does not represent any of the parties as a court, arbitrator, financial institution, escrow service, or legal adviser. The buyer and supplier are solely responsible for any agreements and obligations that guarantee delivery, payments, product quality, warranties, and any other obligations.

Any assistance provided by Mayo World is purely to ease communication and encourage fair resolution. It is not to be taken as a legal or ruling decision.

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Contact Our Conflict Resolution Team

Our team is available to assist you if you are unable to solve it directly.

Email: support@Mayo World.com

Business Support: sales@Mayo World.com

WhatsApp: +91 85 3048 3048
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Our Promise

We have promised to give you a trusted global B2B platform where businesses can export with greater confidence.

Our service will be consistent in ensuring transparency, professionalism, and ethical business processes. We are willing to promote contacts between buyers and sellers, helping them build up strong and long-term business relationships.

Mayo World  -  Supporting Fair Business Practices Across Global Trade.