Performance metrics that assess both efficiency and effectiveness the business operations of Hackett Group benchmarking program uses a rigorously defined taxonomy of corporate functional processes and activities that ensures reliable comparisons across different firms. Every one of our consulting solutions from business performance management to process transformation or business process outsourcing, Are rooted in proven practices within our sector leading An extensive repository of benchmarking insights and industry founded on, Best practices more than 7, 500 engagements conducted by Hackett group has completed benchmark studies with over 2, 800 major corporations and government agencies, Including 97% of the dow jones industrials, 86% of the fortune 100, 90% of the dax 30 and 48% of the ftse 100