A Real estate management solution pms is a hotel management software that is, Back office, Rates and used by, Reservations managers, Front office hotel managersreservations, Catering, Laundry etc. It manages the various rates, Offers, Inventory, Guest related services like room reservations, Guest check in, Checkout, Room service, Room move, Telephone, Clothing care and more amenities. It also integrates the point of, Forefront office, Back office sale and customer relationship management system. The pms connects to the central reservation system crs in a hub and spokes model with the crs as a hub and the pms of various hotels in the chain as spokes. This model of communication enables the hotels in the group to synchronize the guest reservations, Room inventory, Various rates and guest profile over a wan or lan network. The pms interfaces in collaboration with the accommodations offered by the hotel central pabx using a rs232 serial communication link or an internet protocol suite link to obtain the telephone usage billed to the guest. Depending on if the room is checked in or examined, The telephone line can be locked to deny unauthorized use. The pms also interfaces to the voicemail system for guests and hotel managers. The pms also interfaces with other third party systems like in, Room entertainment system etc. The pms can also interface with yield or revenue management systems to maximize the hotel s revenue over a duration of timethe various features of any pms are as follows reservations individual, Group, Block bookings, Cancellation, Cashiering and, Wait listing deposits. Rate management manual, Automatic, Yield management system interfaceguest management contact details, Guest demographics, Group and guest preferencesfront, Agent details office walk, In guest booking, Guest check in, Checkout, Guest messages, Guest services, Wakeup calls, Cashiering including multiple payment methodsback office daily reservation reportsconfigurations, Revenue reports screens & multiple user loginscentral reservation ids distribution, System gds interfaces to third party systems like in, Room entertainment, In, Room chargeable amenities like mini bar, Pos, Key lock, Switching systems etc. Interface to hotel s web site to enable online booking